Terms & Conditions

Welcome to UsOutfet!

By using our website and purchasing from UsOutfet, you agree to the following terms and conditions. Please read them carefully.

1. General Information:

  • UsOutfet is a small, independent online store. By using this website, you agree to follow these terms and conditions, as well as all applicable laws and regulations.

2. Products:

  • We aim to provide accurate descriptions and photos of our products. However, actual products may slightly vary in color, size, or design. Product availability and prices may change without notice.

3. Orders & Payment:

  • All orders are subject to acceptance and availability.

  • Payments are processed securely using trusted payment providers. Like PayPal etc.

  • You agree to provide accurate payment and contact information.

4. Shipping & Delivery:

  • We process and ship orders as quickly as possible. Estimated delivery times depend on your location and shipping method.

  • Tracking information will be provided when available.

  • We are not responsible for delays caused by carriers, customs, or force majeure events.

5. Refunds & Returns:

Your Satisfaction is Our Priority

We want you to love your purchase. If for any reason you are not completely satisfied, we are here to help.

Returns:

  • You can request a return within 14 days of receiving your order.

  • Items must be unused, in their original packaging, and in the same condition as received.

  • To request a return, contact us via email at hr@usoutfet.com.

  • or message us on Instagram, TikTok, or Facebook, including your order number and reason for return.

Refunds:

  • Once we receive and inspect your returned item, we will notify you of the refund approval.

  • Approved refunds will be processed to your original payment method within 7–10 business days.

  • Shipping fees are non-refundable, except in cases where the item is defective or we sent the wrong product.

Exchanges:

  • If your item is defective or damaged during shipping, we are happy to offer an exchange.

  • Contact us immediately with photos of the item and your order details.

Non-Returnable Items:

  • Some products cannot be returned, including:

  • Personalized or custom items

  • Items marked as “Final Sale”

How to Contact Us:

If you have any questions about your order, return, or refund, please contact us:

Email: hr@usoutfet.com

Social Media: [Instagram] | [TikTok] | [Facebook]

We’re always happy to help and want your shopping experience to be smooth and worry-free!

6. User Responsibilities:

  • Do not misuse our website or attempt to hack or damage it.

  • Respect our content; do not copy or distribute images, text, or designs without permission.

  • Follow all applicable laws while using the website.

7. Liability:

  • UsOutfet is not liable for indirect, incidental, or consequential damages resulting from the use of our website or products.

  • We strive for accurate information, but we cannot guarantee absolute perfection in product descriptions, images, or availability.

8. Privacy:

  • Your privacy matters to us. Please see our Privacy Policy to understand how we collect, store, and use your information.

9. Governing Law:

  • These Terms & Conditions are governed by the laws of UAE.

  • Any disputes will be resolved under the jurisdiction of courts in UAE.

10. Changes to Terms:

  • We may update these Terms & Conditions from time to time.

  • Updated terms will be posted on this page with the latest revision date.

Thank you for shopping with UsOutfet!

We value your trust and are committed to providing a safe, transparent, and enjoyable shopping experience.